Local: 704-405-0634

Our agents & Staff

Meet Our Team

Alicia D Thomas, Broker/Realtor, CPM

Alicia D Thomas, Broker/Realtor, CPM licensed in North/South Carolina is the Property Manager and Broker-in-Charge of Carolinas Metro Realty & Property Management in Ballantyne office. With over 300 residential and commercial units under management, we boast a vacancy rate of less than 5%. Ms. Thomas has been living in the Charlotte Metropolitan area for over 17 years by way of Massachusetts. She has been a REALTOR© for over 19 years specializing in Property Management and real estate sales.

Ms. Thomas’s education and early career were quite diverse: from serving in the United States Navy as a Corpsman at Bethesda Naval Hospital, while serving, also obtaining an Accounting degree from the University of Maryland. Alicia’s knowledge in the seasonal trends and the ability to track the current market both historically and financially has helped to move Carolinas Metro Realty & Property Management to the next level.

Let Alicia Thomas education and successful business experience help you get your property leased. She will treat you the way she would want to be treated. She will give you honest professional representation and make you feel special weather you’re an owner or a tenant. Ms. Thomas moto is: “Here at CMR, Customer Service is our first Priority!”

P: (704) 405-0634 Ext. 101

Kourtney Carter, Assistant Property Manager

Kourtney has been working in the field of property management since 2010. Throughout out her career she has enjoyed her experience working within various entities of property management including student housing, and both multi-family and single-family housing.

Kourtney attended North Carolina A&T State University in Greensboro, NC, where she received her B.S. in Fashion Merchandising and Design. Her studies allowed her to become knowledgeable of consumer patterns and trends, while also developing strong customer service skills, and focusing on how to best to enhance company branding from the inside out, to gain and maintain consumer loyalty. She has been able to utilize these learned skills in her career in property management. She feels a sense of accomplishment when a resident leaves her presence and she has provided them with the best service possible, brightened their day, and perhaps made things a little easier for them.

Kourtney’s passion for property management propelled her to broaden her knowledge of the real estate industry in its entirety. Therefore, she obtained her North Carolina Real Estate Broker License in 2015.

In her spare time, Kourtney loves to spend time with her family and friends!

P: (704) 405-0634 Ext. 102

Sharon Reynolds, Senior Accountant

Hi, I'm Sharon Reynolds. I am Carolinas Metro's Senior Accountant. I have been in the accounting/bookkeeping profession since 1996 and in Property Management since 2010. I am a North Carolina native and spent 25 years in the Winston Salem Area.

P: (704) 405-0634 Ext.106

Contact Us

Fox Run Ballantyne Office
17232 Lancaster Hwy #108
Charlotte, NC 28277
Local: (704) 405-0634
Fax: (866) 357-5331


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Contact Us

Fox Run Ballantyne Office
17232 Lancaster Hwy #108
Charlotte, NC 28277
Local: (704) 405-0634
Fax: (704) 665-5826

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